Privacy Notice

We at hart&heim feel strongly that protecting your privacy is an important step in earning your trust.
We do not rent, trade, share or sell your personal information to anyone without your prior authorization.
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
If you have questions or concerns regarding this statement, you should first contact hart&heim by email at info@hartandheim.com.au or by postal mail at hart&heim


The Information We Collect:
This notice applies to all information collected or submitted on the hart&heim website. At hart&heim we collect information when you purchase our products and when you register to receive e-mails from us. The types of personally identifiable information collected on these encrypted, secure pages are:

Name
Address (office)
Email address
Phone number (office)


The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. (For example, we share your information for credit card authorization.) The information is not stored, used or retained by any third party intermediaries other than as necessary to provide you with hart&heim service.
We do not share any personal information we collect with outside parties.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Information is collected for use in our reporting software. This information is used to understand our site promotional successes and failures so we can adjust our marketing offerings as a result. We gather page views, visitor session length, hits, number of unique visitors, browser type, number if visits by each visitor, most requested pages, most accessed pages, top paths through the site, number of returning users.
We use non-identifying and aggregate information to better design our website. For example, we may determine that X number of individuals visited a certain area on our website, but we would not disclose anything to an outside source that could be used to identify those individuals.


Does hart&heim use IP Addresses and "cookies"?
Yes, hart&heim uses cookies to track visitors to our site. We monitor the number of unique visitors as well as the number of page views each visitor takes. We use the data for marketing purposes only and the reports we generate from the information do not recognize any information specific to your location, or anything specific to your individual machine. Cookie technology is used to recognize a visitor by placing tiny files on the hard drive of your computer. Cookies do not extract private or personal information from your computer.


Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use SSL to encrypt and protect your personal information. We understand that this is vital in the exchange of credit card and password information.
hart&heim is confident that your credit card can be used securely on our site. In the unlikely event unauthorized use of your credit card does occur, immediately follow the reporting procedures defined by your credit card provider and contact us at PO Box 573, Darlinhurst 1300.
Most credit card companies cover all charges that result from unauthorized use of your credit card or limit your liability.
When you purchase hart&heim products via the Internet, you are asked to choose a password that is used to access your online account. We strongly recommend that you do not give your password to anyone. hart&heim will never ask you for your password in an unsolicited phone call or in an unsolicited email.


How You Can Access Or Correct Your Information
You can access all of the personally identifiable information that we collect when you make a purchase online by choosing to view your account. You will be asked to input both your username and password.
Notification of Changes
If hart&heim determines to change the manner in which we use the information we have collected, we will notify you via email at least 30 days prior to making the change. With this email you would have the option to continue to participate as a member of our database or not continue. hart&heim will notify you of any changes in the use of your personally identifiable information


Acceptance and Changes to Security and Privacy Statement
You acknowledge and accept that your use of the hart&heim website indicates your acceptance of the hart&heim website Terms of Use and the Security and Privacy Statement.
This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the hart&heim website published on the hart&heim website to date. hart&heim may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the hart&heim website. You accept that by doing this, hart&heim has provided you with sufficient notice of the variation.


More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at: http://www.privacy.gov.au.

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